Shipping policy
🚚 Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Locations
We currently ship to:
- 🇨🇦 Canada (Primary market)
- 🇺🇸 United States
- 🌍 Selected international countries
Shipping Time
Estimated delivery time depends on your location:
- Canada & USA: 7–15 business days
- International: 10–20 business days
👉 Example delivery estimate: May 12 – May 17 (this means your order may arrive anytime within that range)
Please note that these are estimated delivery times only. Actual delivery may vary due to customs delays, carrier issues, or holidays.
Shipping Cost
We offer:
- 🚚 Free Shipping on all orders
No hidden fees. You only pay the product price shown at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your order using the tracking link provided.
Please allow 2–5 days for tracking information to update.
Customs & Import Duties
In rare cases, international orders may be subject to customs or import taxes depending on your country’s regulations.
Customers are responsible for any customs fees if applicable.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery time, please contact us at:
We will investigate the issue with the shipping carrier and assist you accordingly.
Wrong Address Disclaimer
It is the customer’s responsibility to ensure the shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions about shipping, feel free to contact us:
📧 jadanstore75@gmail.com
